Support & FAQ
We know that planning your travel can come with a lot of questions, and we’re here to help! Our FAQ section is designed to provide you with the information you need to make your journey as smooth and enjoyable as possible.
How can we help you?
We are open Monday to Friday, from 9:30 AM to 11:30 PM . You can also reach us via email anytime, and we’ll respond as soon as possible!
You can find our rates in the Packages section of our website, where we offer a variety of travel options to suit your needs.
Check-in is typically at 12 PM, and check-out is at 11 AM. However, these times may vary by property, so please check your specific booking details for confirmation.
For a smooth arrival, please ensure you have a valid photo ID or passport, along with your booking confirmation (either printed or digital). Additionally, make sure to carry any necessary travel documents, such as visas if applicable. A credit card for incidentals may also be required by the property. If you have special requests or need assistance, don’t hesitate to contact us ahead of time—we’re here to help!
Good camping etiquette is essential for ensuring a positive experience for everyone in the great outdoors. Always respect your fellow campers by keeping noise levels down and maintaining a clean campsite. Follow the Leave No Trace principles: pack out what you pack in, dispose of waste properly, and minimize your impact on the environment. Be courteous to wildlife by observing from a distance and not feeding animals. Finally, if you’re in a shared area, be considerate of shared resources and follow any specific rules or regulations in place. These practices help preserve the beauty of nature for all to enjoy!
Visitor numbers can vary widely depending on the destination, time of year, and local events. Popular tourist spots may attract thousands of visitors daily during peak seasons, while lesser-known locations might see only a handful of visitors each day. For more specific statistics, we recommend checking local tourism boards or websites that track visitor data for particular sites.
Absolutely! We encourage you to share your experiences and stories with friends and family. If you’d like to bring visitors along on your journey, please check our policies regarding group bookings and accommodations to ensure everyone has a comfortable stay. Feel free to reach out if you have any questions about making arrangements for your guests!
We recommend booking at least 2-5 weeks in advance, especially for popular destinations or peak travel seasons. This gives you the best selection of accommodations and activities, as well as the opportunity to take advantage of early bird discounts. However, last-minute bookings can also be accommodated depending on availability, so feel free to reach out if you’re planning a trip on shorter notice!